Software is one of the numerous contributions of Shifa International Hospitals in the field of Information Technology for Healthcare. The software developed and installed at this state-of-the-art healthcare facility has been an object of interest, since its inception, to the visitors and guests alike.

The software developed, fulfils the requirements of the standards prevailing in the markets of USA, Far East and Europe. This software is unique in the sense that it is developed by the IT experts in consultation with the experts in the healthcare industry. It has something for all shades of small to large sized healthcare facilities.

The Department
Management Information System; is a network of computer based information, supported by manual procedures as needed, developed to provide accurate, timely, complete and concise information required in decision making.

Mission Statement
To support and facilitate the needs of all users of information at SHIFA Network in their goal to provide high quality cost effective healthcare to patients.


Objectives

  • Timely, efficient and reliable access to information throughout the hospital and network.

  • Improved data accuracy.

  • Balance of appropriate security levels versus ease of access.

  • Continual reevaluation of critical information systems and procedures to improve efficiency.

  • Enhance information sharing among departments and all information users in the network to improve patient care.

  • Provision of knowledge-based information for patient and staff.

  • Information Management Training.  MIS is responsible for ensuring that all staff members who use information systems and software packages are trained in using those systems. In collaboration with HRD several courses were designed to upgrade the computer usage skills of these end users. All new employees associated with information systems have to go through on-job Information systems training.


INFRASTRUCTURE AND SCOPE OF MIS


Software Section

  • Software Analysis and Design.

  • Software Development

  • Software Maintenance and Upgrade

  • Automation.


Data Centre

  • Network Design and Enhancement.

  • Network Support and Security Measures.

  • System Support and Hardware Configuration.

  • Data Administration and Security

  • Data Backups.

  • System Downtime Planning

  • Intranet and Internet Services.

  • Email system

  • Dictation Server


Hardware Section

  • Hardware Inspection.

  • Hardware Maintenance

  • Hardware Component Level Repair


Achievements

The Data Centre is running and maintaining the Linux Based Intranet and provides 24/7 internet, email, in-house developed application software. The Software Section has successfully developed the following softwares which are ongoing, used in a multi-tier environment using Oracle 10g/Linux and Oracle Application Server.

  • Gulf Cooperation Council

  • Laboratory System

  • Human Resource Development

  • Material Management

  • Purchase System

  • Patient Registration System

  • Doctor’s Appointment System

  • GL system for Account

  • Attendance System

  • Pharmacy System