Almost every discussion related to improving healthcare, be it reducing costs or improving patient safety and satisfaction, involves technology as a core component. Technology, in and of itself, will not solve the problem, but used appropriately will contribute to the transformation of healthcare, as it has in many other industries.

Health Information Systems at Shifa International Hospitals have been in existence for almost two decades now. In the face of rapid and incessant change, there has been a tremendous progress in medicine as well as in informatics during these decades. One important benefit of this progress is significantly higher life expectancy than it would have been a few decades ago. This progress is of influence to the healthcare organizations and the development of health information systems.

Systems of processing data, information and knowledge in healthcare environments are known as health information systems. The aim of health information systems is as simple as to contribute to a high-quality, efficient patient care. This is primarily a patient-centered approach and focuses at medical and nursing care and the administrative and management tasks needed to support patient care.

While observing the reality of information processing in healthcare environments, one can recognize a mega shift from paper-based processing and storage to computer-based processing and storage. Parallel to this development, there was an increase of data tobe processed and stored, mainly due to the increase of diagnostic and therapeutic procedures and new technologies, allowing this processing.

Some important components of health information systems are Electronic patient record, Laboratory information systems, Radiology information systems, Admission & Discharge, Billing, Order management systems, Material management, Pharmacy and Enterprise resource planning.

In today’s competitive environment, our organization continually strives for excellence in every area. We need to be able to ensure patient safety, reduce medical errors and offer flexibility for clinical, ancillary and administrative staff. Communication is the key and Management Information Servicesis the key player in this area.

Modern information processing methodology and information and communication technology have strongly influenced healthcare. As a consequence medical informatics is needed for efficient development and strategic management of these health information systems. Having the possibility of doing research in this field, and to contribute to its practice is a great opportunity and responsibility, as it gives the chance to contribute to the quality and efficiency of healthcare at a very prominent place. We may redefine now the aim of health information systems to contribute to a high quality, efficient healthcare for patients and consumers and for medical research.