Healthcare Quality & Administration Program

A Resolution: To enhance your Healthcare Professional Career

Healthcare Quality Improves Patient Satisfaction & Clinical Outcomes

In today’s competitive and ever evolving market place, ensuring patient safety and healthcare quality has taken center stage. This course provides healthcare practitioners and administrators with an introduction to the knowledge and skills needed to lead patient safety and proven competencies that support quality improvement initiatives at the micro and macro levels.


A Comprehensive Program

  • CPHQ guided management & leadership skills Healthcare quality, patient safety and quality improvement
  • Risk management & analysis such as human factors analysis, RCA, FMEA
  • Systematic approaches to address quality improvement challenges including the Plan Do-Study-Act (PDSA) model
  • Strategies to lead a culture of change
  • Effective healthcare indicators and data validation